Frankie Bacigalupo

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Recent activity by Frankie Bacigalupo Recent activity Votes
  • What to Do If a Report Fails to Generate

    Occasionally, you may encounter an error when trying to run a report. Check that the website or email being entered is correct first. This could also be due to an issue with the website format that...

  • Which vulnerabilities are considered elevated?

    While all vulnerabilities should be reviewed and remediated as soon as possible, some areas of the report pose more significant risk to the Insured than others.Any unsecured Remote Access ports are...

  • How to log into the Cyber Risk Portal

    Once your account is set up, you can head to https://dashboard.upfort.com/login to log in to the Cyber Risk Portal. You'll see the option to log in using Google or Microsoft Federated logins, or to...

  • How do I check if an Insured's vulnerabilities have been successfully remediated?

    If an Insured has informed you that they have remediated vulnerabilities flagged on their Risk Report, your first step should be to log into your Cyber Risk Portal and run a new report (see How to ...

  • How do I reach out to Upfort?

    You can reach us at contact@upfort.com, via the Live Chat link or from any Upfort page that has the chat shortcut located in the bottom right corner, or over the phone at 1-800-418-8593 (North Amer...

  • How long does it take for new data to be discovered by the scan after updates are made to the domain?

    Most updates taken to remediate vulnerabilities will be detected immediately when a new scan is run, but in certain cases, it can take up to 72 hours for the updated software or processes to be det...

  • This host is not managed by the Insured, or is hosted by a 3rd party. Is this vulnerability still valid?

    While the Insured may not own or manage the server, these vulnerabilities affect their website and potentially their clients/visitors and should still be addressed. Even if it does not affect the I...

  • How are you detecting the hosts in this report?

    We pull the publicly facing DNS records for the provided domain. This means all hosts that are linked to the domain will be included in the scan. Watch our handy video on hosts. As hosts are includ...

  • How do I add new Brokers/Underwriters?

    You can create an account for any Brokers or Underwriters in your organization, as long as you have a partnership with Upfort. They will then be able to log in and generate their own reports at any...

  • How to run a report

    This article will guide you through running a report for your client.  Log in to your Broker portal by following this link: https://dashboard.upfort.com/login  Once logged in, you'll be able to see...