How do I check if an Insured's vulnerabilities have been successfully remediated?

If an Insured has informed you that they have remediated vulnerabilities flagged on their Risk Report, your first step should be to log into your Cyber Risk Portal and run a new report (see How to run a report for a full guide). 

If the vulnerabilities are still present, you can reach out to us at contact@upfort.com where we can run checks to see if the vulnerability is still valid, and provide directions for correct remediation. 

We can check for open remote access ports using a manual connection test, investigate the headers analyzed in the Website Security section, and investigate the current live version of software/applications quoted in the Hosting Security section.

We will then notify you of any follow-up action required by the Insured if the vulnerabilities are still valid or update the scan to remove the vulnerabilities if necessary.

Read hear about possible delays in remediation updates.